Adding Entries Using the New Entry Form
128 Netscape Directory Server Gateway Customization Guide
Adding Entries Using the New Entry Form
The New Entry form on the default gateway (dsgw.conf) can be used to add
the following types of entries:
•a person
Table 7.11 Authentication Problems
Problem Possible Cause Possible Action
Search results are
empty.
No entries match the search string
entered, or user authentication
required.
Try a different search
operation or authenticate
to the directory.
Search results in
missing entries or
attribute
information.
You are not authenticated properly
or do not have privileges required
to access the information (in which
case the directory server responds
as if the information does not
exist).
Make sure you are
properly authenticated.
Verify with the system
administrator that you
have access to the
directory information you
need.
Operation fails
after completion.
The directory is failing the
operation because of improper
authentication or because
authentication has expired. This
occurs because the LDAP protocol
does not allow the interface to
know whether authentication is
required before trying an
operation.
Make sure you are
properly authenticated
and that your
authentication has not
timed out.
A table of entries
is displayed
instead of a
specific entry.
The full name is not unique or the
name entered does not exist in the
directory.
If your entry is not
displayed, click Cancel
and try to authenticate
again. Be sure to use full
name and not user ID.
User name is
correct, but
authentication
fails anyway.
Password is incorrect. Click retry and re-enter
your password.
