St. Bernard Software v7.01 Manual

A SERVICE OF

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St.BernardSoftware,Inc.  ProtectingYourNetworkInvestment

June19th,2006 UpdateEXPERTPremiumv7.01EvaluationGuide 12

QueryyourUpdateEXPERTMachine

Begin by querying a machine you have Administrative rights on, i.e., your UpdateEXPERT

MasterAgent machine, as a means of testing and learning.  Select (highlight) your

UpdateEXPERT machine,rightclick,do1)“Setcredentials...”andentervalidcredentials.Then

do2)ManageSelected(decrementslicensecount).Themachinenamewillboldandmeansthe

machine is eligible for querying and patch deployment.  Then do 3) Query to get a patch

inventory. Note:aGlobally UniqueMachineID(“GUID”)iswrittentothetargetmachinewhen

you“m anage”it.Ifyougetpromptedforcredentialsusi ng“ManageSelected”itisbecauseyou

havenotused “ SetCredential”atthedomain/ADcontainerlevel,orthemachinelevelyet,orthe

credentialsareinvalid.Enteradmincredentialswhenneeded,andtheMachineIDwillbewritten.

ThendotheQuerycommandagain.

Next,see"Icons"quickreferencetoquicklygetfamiliarizedwithUpdateEXPERTicons.Usethe

applicationTabs(below)toseehowpatchesaregrouped,cli ckanyofthecolumnheadersfor

sorting. Patchesaresorted byReleaseDate(new toold) bydefault. Sortingonthe “balloons”

(GreenBalloons representinstalledpatches. GreyBalloons representuninstalledpatches.), or

patchtype(see“key”i consbelowforsecurit ypatches)areuseful,forexample.

Whenyouwishtoquerymoremachines,youwillneedtoselectadomain/ADcontainer,oroneor

more individual machines, and use Set Credential to specify a domain or local machine

administrativeaccountthatwillallowyoutoquery.