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6. Important information
Barco aims to ship the new replacement product within 2 business days after receipt of the Customers
notification in writing.
Article 2: Conditions precedent for warranty and items excluded from warranty
A. The Warranties shall apply only to the e xtent the Products or any parts thereof have
(i) been transported and stored at all times in the original packaging in the conditions as specified by Barco
(such as covered and secure location, minimum and maximum temperature, maximum humidity, …) or, in
absence thereof, at least in conditions consistent with generally accepted practice for this type of products;
(ii) been handled at all times in accordance with Barco’s instructions or, in absence thereof, at least with
the care and caution consistent with generally accepted practice for this type of products;
(iii) been installed strictly in accordance with the instructions and directions given by Barco (if and to the
extent the Products have not been installed by Barco or i ts authorized subcontractors);
(iv) not been subject to any unauthorized access, alteration, modification or repair or attempts thereto;
(v) been at all times "normally used" for the intended purpose and operated in strict accordance with the
operating instructions set forth in the operating manual of the Product in question and shall not have b
een
otherwise misused, abused, damaged. For the purpose hereof, "normally used" shall mean a regular,
ordinary and routine usage of the Product in question as intended and/or recommended by Barco;
(vi) been maintained at all times in accordance with Barco’s instructions or, in absence thereof, at least
with intervals and in a manner consistent with generally accepted practice for this type of products;
B. The w arranty described herein shall not include the following:
2.1 Any hardware or software item procured from a source other than Barco nv, HC or their official agent
or distributor and integrated by Customer or a third party into Barco nv, HC supplied equipment.
2.2 Any host configuration not explicitly supported by Barco nv, HC.
2.3 All software installed on the system, whether they are acquired from Barco nv, HC or third party. An
exception is made for software delivered by Barco nv, HC that would prove to be a cause for the mal
functioning of the hardware covered under this Agreement.
2.4 Normal wear and tear, use under circumstances exceeding specifications, such as use in dusty en-
vironment or under excessive temperature conditions, abuse, unauthorised repair or alternation, lack of
proper configuration or maintenance, damaged or modified or removed serial number, cosmetic refurbish-
ment.
2.5 Repair or replacement of consumables
1
or specific parts that by definition are subject to wear and
tear, including but not limited to:
a. CRT’s, LCD panels
b. Backlights in diagnostic LCD displays, when the backlight run time
2
is beyond the Guaranteed Backlight
Lifetime
3
of that model, when used at the Factory Calibrated Luminance
4
Eg1
• A display is used at 8 hours/day; ie. +/-2.920hours/year
• The display system is covered with a warranty period of 5 year
• The Guaranteed Backlight Lifetime of that model is 17.000hours.
• The Factory Calibrated Luminance cannot be achieved
anymore after 4 year, thus corresponding to
+/-11.680hours
• Result: the backlight replacement is performed under warranty
60
(451920610993)K5903021 MDSC-2226 01/03/2013