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III. SERVICE INFORMATION
1. ERROR CODES
Lamp No. Error Problem Operation
Control panel
display
Error E11 Low water
Flow rate stayed below 0.13
gal/min (0.5 L/min) for 10 sec
with water valve on
Production stops after
water valve turns off
two times
Error no.
Error E14 Water shutoff
Flow rate stayed above 0.13
gal/min (0.5 L/min) for 10 sec
with water valve off
Production stops after
water valve turns on
two times
Error no.
Error E53 Contactor supply
Current stayed below 0.5A for 2
sec
Production stops after
contactor switches
three times
Error no.
Error E61
Flow switching
valve
Switching did not complete
within 30 sec
Production stops Error no.
— E74 Thermistor
Open circuit -22°F (-30°C)] or
short circuit [140°F (60°C)]
Production continues
as 41°F (5°C) (open
circuit) or 86°F (30°C)
(short circuit)
Alternate between
normal display
and error no.
— E82
Float switch (if
provided with
tank)
Upper switch on, lower switch
off
Production continues
(for at least 3 min)
Alternate between
normal display
and error no.
Add salt
water
— Salt water level
Salt water pump stayed at 700
spm (strokes per minute) for 90
sec
Production stops (Add salt lamp on)
— EE1 Model setting
Model setting connector lost or
wrong
Production stops Error no.
Error EF0 Control board EEPROM error Production stops Error no.
2. SERVICE DIAGNOSIS
Lamp Error code Problem Check Possible cause Remedy
Add salt
water
— Salt water pump stayed
700 spm (strokes per
minute) for 90 sec
Salt water tank Low salt water
concentration
Add salt in salt
water tank
Salt water hose Loose connection to
salt water tank
Reconnect
Clogged Unclog
Vapor lock Prime
Filter Dirty Clean
Switching
regulator
(electrolytic cell)
Defective Repair or replace
DC supply line open
circuit
Correct
Magnetic switch Defective Repair or replace
Bad contacts Repair
Relay Defective Repair or replace
Bad contacts Repair
Current sensor Defective Repair or replace