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User’s Manual 8-7
Troubleshooting
LCD Panel
Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7, HW Setup and Passwords, for more information.
Solid State Drive
Problem Procedure
No display Press hot keys FN + F5 to change the display
priority, to make sure it is not set for an external
monitor.
Markings appear on the
LCD screen.
These marks may have come from contact with
the keyboard and Touch Pad while the display
panel has been closed. You should try to remove
the marks by gently wiping the display panel with
a clean dry cloth or, if this fails, with a good
quality LCD screen cleaner. In this latter instance
you should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Problems above remain
unresolved or other
problems occur
You should initially refer to the documentation
supplied with you software to determine if it is this
that is causing the problems. Alternatively you
may wish to run the TOSHIBA PC Diagnostic
Tool to check the general operation of the
computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem Procedure
Computer does not
boot from Hard Disk
Drive
Check if a diskette is in the diskette drive or a
CD/DVD/BD is in the optical disc drive. Remove
any diskette and/or CD/DVD/BD and check Boot
priority. Refer to Chapter 7, Boot Priority section.
There may be a problem with your operating
system files. Refer to your OS documentation.