![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/6/7a/67aa4a47-aee5-9ef4-fd38-88115c6b904f/67aa4a47-aee5-9ef4-fd38-88115c6b904f-bg70.png)
NW-A805/A806/A808.GB.2-896-041-11(1)
Troubleshooting
112
112
Power
Symptom Cause/Remedy
Battery life is short.
The operating temperature is below 5°C (41°F).
Battery life becomes shorter due to the battery
characteristics. This is not a malfunction.
Battery charging time is not sufficient.
Charge the battery until appears.
By adjusting the settings or managing the power
supply properly, it is possible to save the battery
power and use the player for a longer time (
page
100).
You have not used the player for a prolonged
period.
The efficiency of the battery will be improved by
repeatedly charging and discharging it.
The battery should be replaced.
Consult your nearest Sony dealer.
The player cannot charge
the battery.
The USB cable is not connected to a USB port on
your computer properly.
Disconnect the USB cable, and then reconnect it.
Use the supplied USB cable.
The battery is charged in an ambient temperature
out of the range of 5 °C (41 °F) to 35 °C (95 °F).
Charge the battery in an ambient temperature of
5 °C (41 °F) to 35 °C (95 °F).
The computer is not on.
Turn on the computer.
Your computer enters Sleep or hibernation status.
Release the computer from Sleep or hibernation
status.
The player turns off
automatically.
The player turns off if left for about a day in the
stand-by mode.
Press any button to turn the player on.
Charging completes very
quickly.
If the battery is already almost fully charged when
charging begins, little time is needed to reach a full
charge.
Continued