Filter
Top Products
Troubleshooting
312964C 11
Troubleshooting
Problem Cause Solution
Brand new monitor’s dis-
play is very dim.
Unit is shipped with protective coat-
ing over display.
Remove protective coating.
Monitor displays “Invalid
Reading”.
The TLM reading is outside of the
programmed size parameters.
Verify the programmed parameters and re-program the TLM if
necessary.
Monitor will not register. Transceiver is not powered-up. Verify transceiver is powered-up
Attempt to program while red lights
on transceiver are lit.
Wait until red lights on transceiver go blank before attempting
to register.
Transceiver NET ID and TRANS ID
not set correctly
Ensure NET ID and TRANS ID are set for appropriate commu-
nication cable.
TLM dipswitches settings do not
match transceiver settings.
Verify settings with Transceiver (see page. 5 for dipswitch set-
ting instructions).
Weak or dead batteries. Replace batteries. See Replacing Batteries, page 13.
Microprocessor not completely shut
down before installing new batteries.
After you have removed old batteries, wait 30 seconds to
ensure the microprocessor has completely shut down, before
installing new batteries.
USB cable or RS-422 not connected Be sure cable are properly connected between Transceiver
and PC
Monitor has intermittent
RF communication
Out of RF range.
RF obstruction.
Reposition Transceiver until TLM has good RF communication
or add a transceiver.
Weak or dead batteries. Replace batteries. See Replacing Batteries, page 13.
Monitor is not reporting
scheduled readings.
Out of RF range.
RF obstruction.
Reposition Transceiver until TLM has good RF communication.
Two TLMs are programmed to the
same address.
Verify that each TLM is correctly programmed to a unique
address.
Weak or dead batteries. Replace batteries. See Setting the S1 and S2 Dipswitches,
page 3.
Microprocessor not completely shut
down before installing new batteries.
After you have removed old batteries, wait 30 seconds to
ensure the microprocessor has completely shut down, before
installing new batteries.
Tank Level Monitor was not associ-
ated with profile after scheduled
times were entered into software.
Reregister Tank Level Monitor and associate Tank Level Moni-
tor with profile ID.
Reading is scheduled when pump is
operating.
Ensure readings are scheduled at times that the pump is not
operating.
Clock was changed on PC but the
tank level monitor was not resychro-
nized.
The monitor’s internal clock is synchronized with the PC clock
upon register or reading. Manipulating the scheduled reporting
time by changing the PC clock will cause a false indication that
the monitor is not reporting at the scheduled reporting times.
Monitor will not take read-
ing when Display button
is pressed.
Weak or dead batteries. Replace batteries. See Replacing Batteries, page 13.
Batteries are not correctly seated. Ensure the batteries fully engage the mounting clips by push-
ing on the bottom of each battery with your thumbs.
Microprocessor not completely shut
down before installing new batteries.
After you have removed old batteries, wait 30 seconds to
ensure the microprocessor has completely shut down, before
installing new batteries.
Monitor display is cracked. Replace monitor display.
PC is not running Turn on PC. In order for TLM readings to be logged, PC must
be running.