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18 Intel Server RAID Controller U3-1 (SRCU31)
Quick Start Guide
Getting Help
World Wide Web
http://support.intel.com/support/motherboards/server/srcu31
Telephone
Talk to a Customer Support Technician** (Intel reserves the right to change
pricing for telephone support at any time without notice).
In U.S.: 1-900-555-5800 (M–F, 7:00 am–5:00 pm, Th 7:00 am–3:00 pm, PST).
Calls billed at U.S. $2.50 per minute.
In U.S. and Canada: 1-800-404-2284 (M–F, 7:00 am–5:00 pm,
Th 7:00 am–3:00 pm, PST). Credit card calls billed at U.S. $25 per incident.
In Europe:
English language: +44-131-458-6847
French language: +44-131-458-6848
German language: +44-131-458-6954
Italian language: +44-131-458-6951
(M, Th, F, 8:00 am–5:00 pm, T–W, 8:00 am–4:00 pm, UK time)
Credit card calls billed at U.S. $25 per incident (levied in local currency at the
applicable credit card exchange rate plus applicable VAT).
In Asia-Pacific region (Singapore local time, Oct–April: M–F, 6:00 am–4:00 pm;
April–Oct: M–F, 5:00 am–4:00 pm).
Credit card calls billed at U.S. $25 per incident.
Australia (Sydney): +1-800-649-931
Hong Kong: +852-2-844-4456
Korea: +822-767-2595
PRC: +852-2-844-4456
Singapore: +65-831-1311
Taiwan: +886-2-718-9915
Rest of the world: Call the North American Service Center at +1-916-377-7000
(M–F, 7:00 am–5:00 pm, U.S. pacific standard time).
Credit card calls billed at U.S. $25 per incident.
** Or contact your local dealer or distributor.
Technical Training & Support
If you are registered in the Intel Processor Dealer Program (North America), the
Genuine Intel Dealer Program (Asia-Pacific Region), or the Intel Processor
Integrator Program (Europe/Latin America), you are eligible for technical training
and support.
In U.S. and Canada: 1-800-538-3373, ext. 442 (M–F, 5:00 am–5:00 pm, PST)
In Europe: contact your distributor or fax your details to European Literature on
+44 (0) 1793 513142.
In Asia: +65-831-1379 (M–F, 8:30 am–5:30 pm, Singapore local time) or via
e-mail: APAC_gid@ccm.isin.intel.com