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6-4
RayChart 420/420D Chartplotter
6.4 Worldwide support
In the first instance, contact the authorised distributor in your own country.
A list of worldwide distributors is supplied with your system.
Or visit the Raytheon World Wide Web site:
www.raymarine.com
How to contact Raytheon Marine (US)
For accessories and parts
Many Raytheon accessory items and parts can be obtained directly from your
authorized Raytheon dealer. However, if you are in need of an item not
available from the retailer, please contact:
Sales & Order Services at: 1-800-539-5539 Extension 2333
or (603) 881-5200 Extension 2333
Sales & Order Services are available Monday through Friday 8:15am to
5:00pm Eastern Standard Time.
Please have the Raytheon item or part number ready when calling if placing an
order . If you are not sure which item is appropriate for your unit, you should
first contact the Technical Support Department at:
1-800-539-5539 Extension 2444
or (603) 881-5200 Extension 2444
to verify your requirements.
For technical support
For technical support, call: 1-800-539-5539 extension 2444
or (603) 881-5200 Extension 2444
The Raytheon Fax number is 1-603-864-4756
Or visit the Raytheon Marine World Wide Web site:
www.raymarine.com
Our Technical Support specialists are available to answer questions about
installing, operating and trouble-shooting all Raytheon products. Questions
may be addressed directly to our Technical Support Department via email at:
rmc_tech_raytheon@raymarine.com
For product repair and service
In the unlikely event your Raytheon unit should develop a problem, please
contact your authorized Raytheon dealer for assistance. The dealer is best
equipped to handle your service requirements and can offer timesaving help in
getting the equipment back into normal operation.