![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/a/2a/a2a858e4-2ba3-43c3-82ea-88f574012c1e/a2a858e4-2ba3-43c3-82ea-88f574012c1e-bg8a.png)
Problem Solving Network Problem Solving
126
• Restart your Windows computer,
enter BIOS setup, and if you have a
BIOS setting for the parallel port,
ensure that it is set to ECP mode and
not to Bi-Directional, EPP, or any
other mode.
• If you are using Windows 95/98/Me
or Windows 2000, open the System
Properties control panel. Select the
Device Manager tab and Ports.
Double-click the parallel port you are
using and ensure that the driver
selected is the ECP Printer Port
driver, and not EPP Port, or any
other driver.
For information about changing this
setting, refer to your Windows
documentation.
You cannot print with Quark
XPress 3.32 using the PSPrinter
8.5.1 driver on a Mac OS
workstation.
Remove the file called Balloon Help
from your Quark XPress application
folder and relaunch Quark XPress.