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Problems and Solutions
If youre having problems, this section answers some of the most common questions.
Setup Problems
If your system doesnt recognize
the scanner . . .
■ Make sure your scanner is turned
on. If you opened your host
application before you turned on
your scanner, close your
application and reopen it.
■ Check the USB cable connection
or try using another USB cable.
■ If you get the message, No push
button scanner found, turn off
your scanner, shut down your
computer, turn on your scanner,
and then turn on your computer.
Scanner Problems
If the operate light doesnt
come on or blinks slowly . . .
Check the scanner power cord. Make
sure the power cord is securely
plugged into the power outlet, and
that the scanner is turned on. Also,
check that the power outlet is
working and provides sufficient
power for the scanner.
If the scanner doesnt scan your
image . . .
Check your scanner source setting.
Make sure you selected
EPSON
TWAIN 4(32-bit)
(Windows 98) or
EPSON TWAIN 4
(Macintosh).
If you see the message Scanner
Not Ready (Windows 98) or
Cannot find the scanner on the
bus (Macintosh) . . .
■ Make sure the scanner is turned
on. You may need to restart your
computer after turning on your
scanner.
■ Make sure your scanner cable is
securely connected. Then open
and close the scanner monitoring
utility to manually check for the
scanner (see Enabling Scanner
Monitoring in your EPSON
TWAIN Users Guide). If you still
see the message, turn off your
scanner, then turn it on again,
and restart your system.
■ To turn off scanner monitoring,
see Enabling Scanner
Monitoring in your EPSON
TWAIN Users Guide.