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If straight lines in the image are
jagged . . .
The document may have been
placed at an angle on the document
table. Align it so that the horizontal
and vertical lines are carefully
aligned with the scales on the top
and side of the document table.
The image does not look the same
as the original.
■ Your software settings are not
correct for your document type.
Try different combinations of
image settings using your scanner
software.
■ The colors displayed on your
monitor dont match the original
or printed colors. Try increasing
your monitors color palette to
16 bit or 24 bit.
Because your monitor and printer
use different technologies to
represent colors, your printed colors
cannot exactly match the colors you
see on your monitor screen.
Your software may not have
sufficient color matching and
color management features, or
these components of your
software may not be correctly
installed. (See your software,
monitor, and computer manuals
for information on color
matching and calibration.)
■ If you are importing an image file
into your application software,
make sure the file format is one
your software can read. Also
check that the image settings in
your application are appropriate
for the type of image you want to
scan. (See your software manual.)
A line of dots is always missing in
the scanned image . . .
■ If this happens in your printed
image only, your printer is low on
ink or toner. Replace your ink or
toner cartridge. If this does not
solve the problem, your printer
may be malfunctioning. (See your
printer manual.)
■ If this happens on both your
screen and printout, the scanners
sensor may be malfunctioning.
Consult your dealer.
A line of dots always appears in
the scanned image . . .
■ If this happens on both your
screen and printout, the
document table glass may be
dusty or scratched. Clean the
document table glass.
■ If you are using the auto
document feeder, the paper path
guide of the auto document
feeder may be dusty. Clean the
paper path guide. If the problem
still exists, the guide may be
scratched and must be replaced.