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Troubleshooting
Before contacting the Humminbird Customer Resource Center, please read the following section.
Taking the time to review these troubleshooting guidelines may allow you to solve a performance
problem yourself, and therefore avoid sending your unit back for repair.
Fishing System Doesn’t Power Up
If your Matrix Fishing System doesn’t power up, use the Installation Guide that also comes with it
for specific confirmation details, making sure that:
• the power cable is properly connected to the Matrix Fishing System control head,
• the power cable is wired correctly, with red to positive battery terminal and black to
negative terminal or ground
• the fuse is operational
• the battery voltage of the power connector is at least 10 Volts.
Correct any known problems, including removing corrosion from the battery terminals or wiring,
or actually replacing the battery if necessary.
Fishing System Defaults to Simulator with a Transducer Attached
A connected and functioning transducer will cause the newly-started Matrix Fishing System to go
into Normal operating mode automatically. If, when you power up the Matrix Fishing System, it
goes into Simulator mode automatically, even though a transducer is already connected, this
means that the control head is not detecting the transducer. Perform the following
troubleshooting tasks:
• Using the Installation Guide that also comes with your Matrix Fishing System, check to
make sure that the transducer cable is securely connected to the Matrix Fishing System.
Reconnect if necessary, and power up the Matrix Fishing System again to see if this fixes
the problem.
• Replace the non-functioning transducer with a known good transducer if available and
power up the control head again.
• Check the transducer cable. Replace the transducer if the cable is damaged or corroded.