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Troubleshooting
■ SIRIUS Satellite Radio
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel
display. In this case, read the cause and follow the corresponding remedies.
■ Remote control
Status message Cause Remedy
See
page
ANTENNA ERROR
The antenna is not connected to the
SiriusConnect tuner properly.
Check the connection of the antenna and
SiriusConnect tuner.
64
CHECK SR TUNER
The SiriusConnect tuner is not connected
to the SIRIUS jack of this unit correctly.
Check the connection of the SiriusConnect tuner and
this unit.
64
The SiriusConnect tuner is not connected
to the AC wall outlet.
Connect the power cable of the SiriusConnect tuner to
the AC wall outlet.
64
NOT SUPPORTED
This unit does not support the connected
SIRIUS Satellite Radio tuner.
Connect the SiriusConnect tuner that this unit
supports,
64
ACQUIRING
The signal is too weak. Adjust the orientation of the antenna of the
SiriusConnect tuner. Use the “ANTENNA INFO”
information in the front panel display or “SIRIUS
Information” screen in the video monitor to check the
antenna reception level.
64, 69
UPDATING
The SiriusConnect tuner is updating the
channel list.
Wait until the updating is complete. —
The period of the subscription is end. Contact SIRIUS Satellite Radio to renew the
subscription.
65
F/W UPDATING
The SiriusConnect tuner is updating the
firmware.
Wait until the updating is complete. —
CALL SIRIUS
(CALL 888-539-
SIRIUS TO
SUBSCRIBE)
The selected channel is not subscribed. Contact SIRIUS Satellite Radio to subscribe the
selected channel.
URL: https://activate.siriusradio.com/
Phone: 1-888-539-SIRIUS (1-888-539-7474)
65
Select another channel. 65
SUB UPDATED
The subscription information is updated.
INVALID
The selected channel is currently out of
service.
Select another channel. 65
Not Available
The operation you made is not available.
Problem Cause Remedy
See
page
The remote control
does not work or
function properly.
Wrong distance or angle. The remote control will function within a maximum
range of 6 m (20 ft) and no more than 30 degrees off-
axis from the front panel.
31
Direct sunlight or lighting (from an inverter
type of fluorescent lamp, etc.) is striking
the remote control sensor of this unit.
Reposition this unit. —
The batteries are weak. Replace all batteries. —
The operation mode selector is set
incorrectly.
Set the operation mode selector correctly.
When operating this unit, set it to the
F
AMP position.
When operating the component selected by the input
selector button, set it to the
F
SOURCE position.
When operating the TV set in the
4
DTV or
4
PHONO area, set it to the
F
TV position.
—
The remote control code was not correctly
set.
Set the remote control code correctly using “List of
remote control codes” at the end of this manual.
104
Try setting another code of the same manufacturer
using “List of remote control codes” at the end of this
manual.
104
The ID code of the remote control and the
remote control ID of this unit do not match.
Match the remote control ID of this unit with the
corresponding remote control ID code.
110