Troubleshooting
Error Messages and Event Logs
Chapter 4
59
EFI Error and Warning Messages
EFI error and warning messages are displayed on the console as part of the boot process. They can also be
retrieved using the EFI command: info warnings. Table 4-5 lists the error messages that may be
encountered during installation. Refer to the hp Integrity cx2600 Operation and Maintenance Guide for
additional information. It can be found on the HP Server Documentation CD-ROM which is provided with
your hp Integrity cx2600 Server.
Table 4-5 EFI Error and Warning Messages
Error
Number
Message Description/Solution
2 Insufficient resources to assign to 1 or
more I/O devices
Incorrect I/O configuration. Contact the HP
Support center for assistance.
4 Unexpected hardware I/O configuration Incorrect I/O configuration. Contact the HP
Support center for assistance.
7 No BMC installed in platform Update BMC firmware.
8 BMC cannot be accessed Check system logs for errors. Replace the
system board.
9 One or more BMC ports failed Communication with the BMC failed. Check
power. Replace the system board.
10 BMC system event log is full Clear the SEL.
11 Platform SCR is bad Contact the HP Support center for
assistance.
12 Set time to BMC SEL failed Communication with the BMC failed.
Replace the system board.
13 SEL get info failed Communication with the BMC failed.
Replace the system board.
14 Initial BMC SEL event failed —Communication with the BMC failed.
Replace the system board.
15 Update of BMC buffered data failed Communication with the BMC failed.
Replace the system board.
16 All ACPI BMC ports bad Communication with the BMC failed.
Replace the system board.
17 Read error on BMC token Communication with the BMC failed.
Replace the system board.
18 BMC token transmit checksum error Communication with the BMC failed.
Replace the system board.
19 Error writing BMC token on download Communication with the BMC failed.
Replace the system board.
20 NVM token access error Communication with the BMC failed.
Replace the system board.
