Troubleshooting
Troubleshooting Using Offline Support Tools
Chapter 4
63
Disk and I/O Path Logging
Some failures result in I/O path logging. These paths help to indicate the source of the error and may be
included in the error message or logged into console or event logs. The following table describes the disk drive
and PCI slot paths for your HP Server.
Troubleshooting Using Offline Support Tools
You can use offline support tools to troubleshoot your hp Integrity cx2600 Server.
• Offline Diagnostic Environment (ODE)—available on IPF Offline Diagnostics on the resource CD that
comes with your HP Server.
• E-DiagTools—available from IPF Offline Diagnostics on the resource CD that comes with your server.
• Management Processor (MP) event logs—available by logging on to the management processor via the
MP LAN or MP remote serial connectors.
Offline Diagnostic Environment (ODE)
ODE is used to evaluate specific hardware components via a command line interface. To access ODE from the
IPF Offline Diagnostics CD, perform the following steps:
Step 1. Power on your HP Server and insert the IPF Offline Diagnostics CD into the DVD-ROM tray.
Step 2. Do not permit the server to boot into an operating system and at the EFI Boot Manager, select EFI
shell.
Step 3. Determine the file system that represents the CD and enter the appropriate command to access the
CD.
Table 4-6 Disk and DVD Paths
Slot Path
Slot 0 Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0)
Slot 1 Acpi(HWP0002,100)/Pci(1|0))/Scsi(Pun1,Lun0)
Slot 2 Acpi(HWP0002,100)/Pci(1|1))/Scsi(Pun2,Lun0)
DVD Acpi(HWP0002,0)/Pci(2|0))/Ata(Primary,Master)
Table 4-7 I/O Paths
I/O Slot Path
PCI Slot 1 Acpi(HWP0002,400)/Pci(1|0)
PCI Slot 2 Acpi(HWP0002,300)/Pci(1|0)
PCI Slot 3 Acpi(HWP0002,200)/Pci(1|0)
PCI Slot 4 Acpi(HWP0002,600)/Pci(1|0)
