1.1 General Features
Feature Manual 21
3.1.3 Flexible Button Assignment—FWD/DND, Message, or Caller ID Indication—Personal/Common button
1.1.9 Busy Station Signaling (BSS)
Description
When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a
conversation), a call waiting tone will be sent to the called extension to indicate another call is waiting.
Conditions
• This feature functions only if the called extension has activated Call Waiting. If it is activated, the calling
extension user will hear a ringback tone.
• One of 2 call waiting tones can be selected through personal programming (Call Waiting Tone Type
Selection).
Feature Manual References
1.1.27 Call Waiting
2.2.1 Tones/Ring Tones
Operating Manual References
1.3.8 Busy Station Signaling (BSS)
3.1.2 Personal Feature Assignment—Call Waiting Tone Type Selection
1.1.10 Call Forwarding (FWD)—SUMMARY
Description
Extension users can forward their calls to preset destinations. There are 4 Call Forwarding (FWD) modes,
described below.
Mode Description
All Calls All calls are forwarded to another extension.
Busy/No Answer All calls are forwarded to another extension when the extension user's
line is busy, or when the user does not answer within a preprogrammed
time period ( [202] Call Forwarding Start Time).
Follow Me When an extension user fails to set this feature before leaving his or
her desk, this feature can be set from the destination extension.
To Outside (CO) Line All calls are forwarded to an outside party, provided this feature is
enabled for each extension through system programming ( [607]
Call Forwarding to CO Line).
