1.1 General Features
38 Feature Manual
1.1.25 Call Transfer—To Extension
Description
An extension user can transfer a call to another extension.
The following features are available:
Call Transfer with Announcement is also known as Call Transfer—Screened.
Call Transfer without Announcement is also known as Call Transfer—Unscreened.
One-touch Transfer
Direct Station Selection (DSS) Console users and proprietary telephone (PT) users can hold an outside
(CO) line call and quickly transfer it to an extension by pressing the DSS button directly ( [005] One-touch
Transfer Using a DSS Button).
A flexible CO/DSS/MESSAGE button can also be customized as a DSS button.
Conditions
• Transfer Recall for Call Transfer without Announcement
If the transfer destination extension does not answer within a preprogrammed time period ( [201]
Transfer Recall Time), the call will return to the extension that transferred the call. If there is no answer
for 30 minutes after Transfer Recall starts, the call will be disconnected.
• Camp-on Transfer for Call Transfer without Announcement
Call Transfer without Announcement is possible while hearing a busy tone, or while hearing a ringback
tone after executing Busy Station Signaling (BSS). When the destination extension becomes idle, the
transferred call starts ringing automatically at that extension. This is called Camp-on Transfer.
• Music, if available, is sent to the held outside party while the call is being transferred ( 1.1.85 Music
on Hold). An external audio source or tone can be selected as the Music on Hold through system
programming ( [111] Music on Hold).
• Consultation Hold
When a transferring party presses the TRANSFER button on a PT or the Recall/hookswitch on a single
line telephone (SLT), the transferred party is automatically placed on consultation hold (
1.1.36
Consultation Hold).
Programming Manual References
[PT Programming]
[005] One-touch Transfer Using a DSS Button
[104] SLT Hold Mode
[111] Music on Hold
[201] Transfer Recall Time
Feature Transferring method
With Announcement Transfer is completed after announcing the transfer to the destination
extension party.
Without Announcement Transfer is completed without an announcement.
After dialing the destination extension number and hearing a ringback
tone or busy tone, the originator can replace the handset.
