1.1 General Features
26 Feature Manual
1.1.13 Call Forwarding (FWD)—Follow Me
Description
When an extension user fails to set this feature before leaving his or her desk, this feature can be set from
the destination extension.
Conditions
• This feature does not apply to calls from Hold Recall and Camp-on Recall.
• The types of calls that are forwarded by this feature are:
• When a call is forwarded, the corresponding message waiting indication is not forwarded. The
MESSAGE button light or Message/Ringer Lamp turns on only at the originally called extension (
1.1.82 Message Waiting).
• It is programmable whether the calls received on outside (CO) lines programmed as "Normal" ( [414-
416] CO Line Mode—Day/Night/Lunch) are forwarded for each extension or not ( [963] Call
Forwarding Selection). If FWD is enabled for an extension whose FWD destination is a VPS or
Telephone Answering Machine (TAM) and the extension has been assigned to ring with other
extensions, the VPS or TAM may answer the call before other extensions can answer it. To prevent this,
disable FWD.
• A call can only be automatically forwarded one time. In the example below, extension A's calls are being
forwarded to extension B. If extension B tries to set FWD to extension C, the extension B user hears a
reorder tone and the setting is denied. If extension B has already set FWD to extension C, and
extension A tries to set FWD to extension B, the setting is also denied.
• The destination of an extension's forwarded calls can call or transfer calls to the original extension.
Programming Manual References
[PT Programming]
[414-416] CO Line Mode—Day/Night/Lunch
[963] Call Forwarding Selection
Call Type
Outside (CO) line calls Normal, Direct In Line (DIL), Direct Inward System Access (DISA)
Intercom calls Extension, Transfer
A
B C
A
B C
FWD—All Calls (Follow Me)
Call or
transfer a call
Original
FWD destination
Incoming
call
