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Page 189 Frequently Asked Questions
I can’t perform an
IR HotSync
operation.
■
On a Windows computer, be sure the
HotSync Manager is running and the Serial
Port for local operations is set to the
simulated port for infrared
communication. See “IR HotSync
operations” in Chapter 5 for details.
■
On a Macintosh, make sure the infrared
communications extensions have been
installed in the Extensions folder inside the
System Folder. Next, open the HotSync
Software Setup window and be sure
HotSync Manager is enabled and that the
Local Setup Port is set to PalmConnect
®
USB. See “IR HotSync operations” in
Chapter 5 for more information.
■
On your handheld, be sure the HotSync
application is set to Local, with the option
IR to a PC/Handheld.
■
Be sure the IR port of your handheld is
aligned directly opposite to, and within a
few inches of, the infrared device of your
computer.
■
IR HotSync operations do not work after
you receive a low battery warning. Check
the batteries in your handheld and replace
them if necessary.
When I press the
button on the
HotSync cradle/
cable, nothing
happens on Palm
Desktop software
and my handheld
times out.
■
Close and restart HotSync Manager on your
computer.
■
Make a copy of the folder containing your
user data. Uninstall, then reinstall Palm
Desktop software.
■
Turn on your handheld and tap the
Applications icon. Tap the HotSync icon,
then tap Local.