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User’s Manual 6-16
Bluetooth
For further information on Bluetooth wireless communication, please refer
to Chapter 3, Operating Basics.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company's technical support department
for assistance.
■ Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.
TOSHIBA technical support
If you are still unable to solve the problem and suspect that it is hardware
Problem Procedure
Cannot access
Wireless LAN
Make sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN administrator.
Problem Procedure
Cannot access
Bluetooth device
Check to ensure the computer's Wireless
Communication function is on.
Check to ensure the Bluetooth Manager application
is running on the computer and that power to the
external Bluetooth device is turned on.
Check to ensure that no optional Bluetooth Adaptor
is installed in the computer - the built-in Bluetooth
hardware cannot operate simultaneously with
another Bluetooth controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.