Troubleshooting
6
User Manual
6-7
600 x 300 dpi prints look
like 300 dpi quality.
600 x 300 dpi mode is not included in the Phaser 350
printer’s standard configuration. Refer to “Print quality
modes” on page 3-27.
Print is wrinkled. You may be using paper that is too thick or thin. Refer to
“All about media” on page 3-29.
Paper edge is rippled. You may be using the wrong grain paper. Load
long-grained paper. Refer to “All about media” on
page 3-29.
Printed image is shifted,
the wrong color, or
margins are not correct.
■ You may have to make adjustments in the application
or print driver. Refer to “Printing and installation
problems” on page 6-9.
■ Make sure that the paper is not curled. Also refer to
“Cleaning for jams and ink smears: paper-feed rollers”
on page 5-19.
■ Microsoft PowerPoint users:
■ Macintosh users need to leave Background Printing
in the Chooser set to Off.
■ PC users need to turn off background printing
through the Print Manager.
Colors do not print as
expected.
■ Refer to “TekColor corrections — making the best
selection” on page 4-3 for details on how to select
TekColor color corrections. You may have attempted to
print transparency loaded in a paper tray but did not
specify transparency as the print media in the printer
driver. Refer to “Transparency quality tips” on
page 3-37 for more information.
■ Refer to “Printed colors are not what you expected” on
page 6-32 for more tips.
■ Refer to “Printing and using the color sampler charts”
on page 4-10.
Image quality problems (cont'd.)
Symptom Solution
