6
Troubleshooting
6-26
Phaser 350 Color Printer
PostScript printing errors
Note
For information on specific applications, request a document
catalog from HAL or EuroHAL, the Tektronix automated fax
systems. Refer to “Using the automated fax systems” on page 6-2
for instructions on using these systems.
If you get a PostScript error when printing from Aldus PageMaker, Aldus
FreeHand, QuarkXPress, or Canvas, you may be using an older or incorrect
version of the printer description file.
1. You should always use the most current printer description file.
To determine the date of the file you are using, do the following:
■ Macintosh users:
Select (highlight) a printer description file and choose Get Info
from the File menu. Make a note of the version date.
■ Windows 3.1 users:
Check a printer description file’s creation date in the File Manager.
Make a note of the version date.
■ Windows 95 users:
Check a printer description file’s creation date in the Windows
Explorer. Make a note of the version date.
2. Check Tektronix’ on-line services to see if the printer-related files
you have are the most recent. Refer to the on-line manual on the
printer’s CD-ROM or “If you need help” on page 6-1 for
information on Tektronix’ online services.
