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Out-of-warranty service
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8. Ship the inverter to the address provided in Step 1, freight
prepaid. Xantrex recommends that you obtain proof of
delivery.
How other laws apply This warranty gives you specific legal
rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
For our Canadian customers When used herein “implied
warranties of merchantability and fitness for a particular
purpose” includes all warranties and conditions, express or
implied, statutory or otherwise, including without limitation
implied warranties and conditions of merchantability and
fitness for a particular purpose.
Out-of-warranty service
If the warranty period for your HI400 Inverter has expired, if
the inverter was damaged by misuse or incorrect installation,
if other conditions of the warranty have not been met, or if no
dated proof of purchase is available, your inverter may be
serviced or replaced for a flat fee.
To return your HI400 for out of warranty service, contact
Xantrex Customer Service for a Return Material
Authorization (RMA) number and follow the other steps
outlined in “Warranty information” on page C–48.
Payment options such as credit card or money order will be
explained by the Customer Service Representative. In cases
where the minimum flat fee does not apply, as with
incomplete inverters or inverters with excessive damage, an
additional fee will be charged. If applicable, you will be
contacted by Customer Service once your inverter has been
received.