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Contacting Xantrex Customer Service
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Contacting Xantrex Customer Service
If none of the troubleshooting suggestions work, you will
need to call Xantrex Customer Service. If possible, note the
circumstances surrounding the failure below. This will assist
the service technician in diagnosing the problem quickly.
Other Xantrex products
To see the range of inverters and chargers offered by Xantrex,
visit our web site at www.xantrex.com
How long have you had
the inverter?
Serial number
Battery types and sizes
Entertainment
equipment running at
shutdown
Were the LEDs flashing
and if so, what pattern
(slow blinks? fast
blinks?)
Was the ambient
temperature extremely
hot or cold?
Were any DC appliances
affected?
Has this happened
before?