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How do I know that my device is receiving GPS signals?
AT&T Navigator alerts you if your device is not receiving GPS signals. If this happens, move to an area where there
is a clear view of the sky so your device can receive GPS signals from space.
How can I get a route when there is no GPS?
When there is no GPS, the navigator is not able to provide turn-by-turn navigation in real time. However, you can
get a static route with a summary of turn-by-turn directions, detailed traffic information, and a map view of your
entire route. To do this, select Drive To and enter a destination. On the Trip Confirmation screen, choose the
Directions button to get a static route. Alternatively, you can do the following:
1. Choose the Route Settings box at the top of the screen for editing options.
2. In the screen that appears, tap the Origin choice and enter or select an address.
3. When you choose Get Route >> Directions, the Navigator will show a screen with turn-by-turn
directions.
4. You can choose Route on the navigation screen to view a map summary or traffic conditions
along your route.
What happens if I’m using AT&T Navigator for driving directions and I lose the GPS signal while driving
across a bridge or through a tunnel or lose the GPS signal for some other reason?
AT&T Navigator remembers the speed at which you were driving before losing the GPS signal. AT&T Navigator
continues to give you driving directions based on an estimate of the projected distance that you may have traveled
at your last recorded rate of speed. AT&T Navigator recalculates your current position when you regain a GPS
signal and adjusts your driving directions accordingly.
How often are your maps updated?
Our maps are updated quarterly.
AT&T Navigator is freezing up on me. How do I fix this?
If AT&T Navigator is freezing, power your phone off for about 20 seconds before turning it back on. Once you’ve
done this, try launching AT&T Navigator again. If you are still experiencing issues, please contact your carrier.
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