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I.B. 29C892B
Page 24
Effective 8/99
“Low Battery – Replace Soon”
Replace with Lithium battery or use
displayed as on/off is Dead Battery
auxiliary power module
Aux. supply #PRTAAPM, Table 2.2
depressed
“Connection Failure” when
Custom phone cord not
Check connection to OPTIMizer or
selecting “Find Address”
plugged into OPTIMizer or
trip unit
Paragraphs 2-2.2 and 3-2
OPTIM trip unit
OPTIMizer powers down Battery power is insufficient for
Change battery Paragraph 2-2.1
repeatedly proper operation
Warning displayed while
Short delay slope is not set to
Change short delay slope and long Paragraph 3-6 and appropriate
changing long delay slope
flat; long delay time not set to
delay time trip curves Appendix A
2-5 sec.
“Save” not pressed before Press save and then select
Setpoints not saved after “Select” simultaneously
Paragraph 3-6, Step 8
changing
Password not entered first Enter Password
“None” displayed when
Trip unit is a non-energy unit
Replace with energy version if function
I.B. 29C891
selecting THD is needed
“None” displayed when
Trip unit is a non-energy unit
Replace with energy version if function
I.B. 29C891
selecting harmonic content is needed
Breaker does not trip Auxiliary power module not Plug auxiliary power module into
Paragraph 3-8
during trip test plugged into OPTIMizer OPTIMizer
OPTIMizer does not respond
Incorrect key press
Let OPTIMizer time out for 30 seconds.
Paragraph 3-3
to pressing on/off Unit will shut off or go to main menu
OPTIMizer turns off after
Energy saver powered unit off
several minutes (no
automatically after 2 1/2 minutes
Use auxiliary power module Paragraph 2-2.1
auxiliary power)
“Connection Failure” when
Invalid address entered under Check trip unit address and re-enter
selecting menu item while
“Select Address” under “Select Address” main menu item
Paragraph 3-5.2
connected to INCOM network
Auxiliary power not used Use auxiliary power module Paragraph 2-2.2, Table 2.2
Ground pickup LED on trip
Current value selected is below
Depress trip unit reset pushbutton
Appropriate trip curves
unit does not flash when
ground fault pickup setting
then increase test current or decrease
Appendix A
ground test initiated ground pickup level
Long nor short Pickup LEDs Depress trip unit reset pushbutton
on trip unit do not flash when
Current value selected is below
then increase test current or
Appropriate trip curves
phase test initiated
phase pickup setting
decrease phase pickup level
Appendix A
Test will not initiate when test Trip unit was not reset after
Press trip unit reset button
I.B. 29C891 paragraphs 2-5.1
current is entered and saved previous test and 2-6.1
OPTIMizer does not turn On/off button was not Depress on/off button for at least
Paragraph 2-3.2
on when pressing on/off depressed 2 seconds
Table 4.1 Troubleshooting Guide
Symptom Probable Cause Possible Solution(s) Reference