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Maintenance
Repairs
Repairs and/or upgrades are not to be performed on this product. These services are to be performed only by an authorized
service center (see Customer Support on page 12-1).
Inspecting Cords and Connectors
Inspect the engine’s interface cable and connector for wear or other signs of damage. A badly worn cable or damaged connec-
tor may interfere with engine operation. Contact your Honeywell distributor for information about cable replacement.
Troubleshooting
The engine automatically performs self-tests whenever you turn it on. If your engine is not functioning properly, review the fol-
lowing Troubleshooting Guide to try to isolate the problem.
Is the power on? Is the aimer on?
If the aimer isn’t illuminated, check that:
• The cable is connected properly.
• The host system power is on (if external power isn’t used).
Is the engine having trouble reading your symbols?
If the engine isn’t reading symbols well, check that the symbols:
• Aren’t smeared, rough, scratched, or exhibiting voids.
• Aren’t coated with frost or water droplets on the surface.
• Are enabled in the engine or in the decoder to which the engine connects.
Is the bar code displayed but not entered?
The bar code is displayed on the host device correctly, but you still have to press a key to enter it (the Enter/Return key or
the Tab key, for example).
• You need to program a suffix. Programming a suffix enables the engine to output the bar code data plus the key you
need (such as “CR”) to enter the data into your application. Refer to Prefix/Suffix Overview on page 4-1 for further
information.
Does the engine read the bar code incorrectly?
If the engine reads a bar code, but the data is not displayed correctly on the host screen:
• The engine may not be programmed for the appropriate terminal interface.
For example, you scan “12345” and the host displays “@es%.”
Reprogram the engine with the correct Plug and Play bar code. See Programming the Interface beginning on page 2-1.
• The engine may not be programmed to output your bar code data properly.
For example, you scan “12345” and the host displays “A12345B.”
Reprogram the engine with the proper symbology selections. See Chapter 6.
The engine won’t read your bar code at all.
1. Scan the sample bar codes in the back of this manual. If the engine reads the sample bar codes, check that your bar
code is readable.
Verify that your bar code symbology is enabled (see Chapter 6).
2. If the engine still can’t read the sample bar codes, scan All Symbologies On, page 6-1.
If you aren’t sure what programming options have been set in the engine, or if you want the factory default settings restored,
refer to Resetting the Factory Defaults on page 9-4.