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56 Appendix A
3M Quest Service
053-644, Rev E Page 56 eg4 & eg3
Should your 3M Quest Technologies equipment need to be returned for repair or for
recalibration, please contact the service department at the following number or access the
online form via the website. For technical issues, please contact Technical Support.
Service Department and Technical Support: 1 (800) 245-0779.
Fax: 1 (262) 567-4047. Office hours are 8:00 a.m. to 5:00 p.m. United States Central.
E-mail: 3Mdetectionmail@mmm.com
Internet: www.3M.com/detection or at www.questtechnologies.com
International customers
Contact your local, factory-authorized distributor from whom the product was purchased. You
can obtain the name and contact information of your local factory-authorized distributor from
Quest by using the e-mail, telephone, or fax information given under “Contacting 3M Quest
Technologies” above.
3M Quest Technologies warrants our instruments to be free from defects in materials and
workmanship for one year under normal conditions of use and service. For United States
customers, we will replace or repair (our option) defective instruments at no charge, excluding
batteries, abuse, misuse, alterations, physical damage, or instruments previously repaired by
other than 3M Quest Technologies. Microphones, sensors, printers, and chart recorders may
have shorter or longer warranty periods. This warranty states our total obligation in place of
any other warranties expresses or implied. Our warranty does not include any liability or
obligation directly resulting from any defective instrument or product or any associated
damages, injuries, or property loss, including loss of use or measurement data.
For warranty outside the United States, a minimum of one year warranty, applies subject to the
same limitation and exceptions as above with service provided or arranged through the
authorized Quest distributor or our Quest European Service Laboratory. Foreign purchases
should contact the local Quest authorized sales agent for details.