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Appendix C
Sound Examiner SE-400 Series
39
Customer service
Contacting 3M Instrumentation
Should your 3M equipment need to be returned for repair or for recalibration, please contact the
service department at the following number or access the online form via the website. For technical
issues, please contact Technical Support.
Service Department and Technical Support: 1 (800) 245-0779.
Fax: 1 (262) 567-4047. Office hours are 8:00 a.m. to 5:00 p.m. United States Central.
• E-mail: 3Mdetectionmail@mmm.com
• Internet: www.3M.com/detection
International customers
Contact your local, factory-authorized distributor from whom the product was purchased. You can
obtain the name and contact information of your local factory-authorized distributor from 3M by using
the e-mail, telephone, or fax information given under “Contacting 3M” above.
Calibration
The Sound Examiner and 3M field calibrator devices should be examined regularly by the factory. An
annual calibration is recommended. (Please see Service Department above.)
Warranty
3M warrants our instruments to be free from defects in materials and workmanship for one year under
normal conditions of use and service. For United States customers, we will replace or repair (our
option) defective instruments at no charge, excluding batteries, abuse, misuse, alterations, physical
damage, or instruments previously repaired by other than 3M. Microphones, sensors, printers, and
chart recorders may have shorter or longer warranty periods. This warranty states our total obligation
in place of any other warranties expressed or implied. Our warranty does not include any liability or
obligation directly resulting from any defective instrument or product or any associated damages,
injuries, or property loss, including loss of use or measurement data.
For warranty outside the United States, a minimum of one year warranty applies subject to the same
limitation and exceptions as above with service provided or arranged through the authorized 3M
distributor or our 3M European Service Laboratory. Foreign purchasers should contact the local 3M
authorized sales agent for detail.
APPENDIX
C