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Error Codes and Troubleshooting
ErrorError
Error
CodesCodes
Codes
andand
and
TroubleshootingTroubleshooting
Troubleshooting
See system repair manual 334946 or visit http://help.graco.com for causes and solutions to each error code, or
call your Graco contact listed on the back page of this manual.
USBUSB
USB
DataData
Data
DownloadDownload
Download
ProcedureProcedure
Procedure
NOTE:NOTE:
NOTE:
System conguration setting les and custom
language les can be modied if the les are in the
UPLOAD folder of the USB ash drive. See System
Conguration Settings File, Custom Language File,
and Upload Procedure sections.
1. Insert USB ash drive into USB port.
2. The menu bar and USB indicator lights indicate
that the USB is downloading les. Wait for USB
activity to complete.
3. Remove USB ash drive from USB port.
4. Insert USB ash drive into USB port of computer.
5. The USB ash drive window automatically opens.
If it does not, open USB ash drive from within
Windows® Explorer.
6. Open GRACO folder.
7. Open the system folder. If downloading data
from more than one system, there will be more
than one folder. Each folder is labeled with the
corresponding serial number of the ADM (The
serial number is on the back of the ADM.)
8. Open DOWNLOAD folder.
9. Open DATAxxxx folder labeled with the highest
number. The highest number indicates the most
recent data download.
10. Open log le. Log les open in Microsoft® Excel
by default as long as the program is installed.
However, they can also be opened in any text
editor or Microsoft® Word.
NOTE:NOTE:
NOTE:
All USB logs are saved in Unicode
(UTF-16) format. If opening the log le in
Microsoft Word, select Unicode encoding.
USBUSB
USB
LogsLogs
Logs
NOTE:NOTE:
NOTE:
The ADM can read/write to FAT (File
Allocation Table) storage devices. NTFS, used by 32
GB or greater storage devices, is not supported.
During operation, the ADM stores system and
performance related information to memory in the
form of log les. The ADM maintains six log les:
• Event Log
• Job Log
• Daily Log
• System Software Log
• Blackbox Log
• Diagnostics Log
Follow Download Procedure, page 61, to retrieve
log les.
Each time a USB ash drive is inserted into the ADM
USB port, a new folder named DATAxxxx is created.
The number at the end of the folder name increases
each time a USB ash drive is inserted and data is
downloaded or uploaded.
EventEvent
Event
LogLog
Log
The event log le name is 1–EVENT.CSV and is
stored in the DATAxxxx folder.
The event log maintains a record of the last 49,000
events and errors. Each event record contains:
• Date of event code
• Time of event code
• Event code
• Event type
• Action taken
• Event Description
Event codes include both error codes (alarms,
deviations, and advisories) and record only events.
Actions Taken includes setting and clearing event
conditions by the system, and acknowledging error
conditions by the user.
334945B61