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MERLIN LEGEND Communications System Release 7.0
Pocket Reference
555-670-116
Issue 1
April 1999
123
Reference Documents
Maintenance Error Codes
—Continued
Technical Addendum
Error
Code Description Action
9803 MCARD 12-VOLT ERROR:
Memory card voltage is incorrect.
Reset card and try again. If
problem persists, replace card
and try again. If problem
continues, replace processor
module.
9C01 NW REJECTS SPID:
Service on link has been lost.
Check programmed line. Modify
if required, or call Cental Office
to correct.
9C03 LINK ESTABLISHMENT
FAIL:
Service on link has been lost.
Check that line is securely
connected to port and that LEDs
on module show proper
operation. If card appears to
work properly, line may not have
been activated by Central
Office.
9C04 NW NOT RESPOND TO
SETUP:
Service on link has been lost.
Network not responding to
LEGEND messages. Contact
Central Office.
9C05 NW NOT RESPOND TO
RELEASE:
Service on link has been lost.
Network not responding to
LEGEND messages. Contact
Central Office.
9C07 ENDPOINT UNINIT
(L2/L3):
Service on link is uninitialized.
If this lasts more than three
minutes, replug the DSL. If the
error remains, contact Central
Office.
9C08 PROTOCOL ERROR:
Service on link may be affected.
Verify line provisioning. If
correct, contact NSAC Tier III.
A401 CTI LINK BROADCAST
RESET:
Occurs during a broadcast reset.
If several of these occur:
■ Check that the system is in
Hybrid/PBX mode.
■ Validate the wiring and the
connections.
■ Press the Restart Button
(see the procedure
“Restart” in Chapter 4 of
Maintenance and
Troubleshooting
).
■ Call the TSO’s Telephony
Services Maintenance
Group (800 242-2121) for
procedures to unload and
reload the PBX driver.