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MERLIN LEGEND Communications System Release 7.0
Pocket Reference
555-670-116
Issue 1
April 1999
10
Release 6.0 Enhancements (February 1998)
■ Centrex Transfer via Remote Call Forwarding
Centrex Transfer via Remote Call Forwarding can be used in all
system modes of operation to send outside calls to a remote
telephone number or another Centrex station. In this context,
the term
outside calls
refers to calls from outside the
communications system, which may originate at extensions in
the Centrex system that are not connected to the local MERLIN
LEGEND Communications System.
An outside call that uses this feature is defined as a call that
arrives on an analog Centrex loop-start line at the MERLIN
LEGEND Communications System. It may arrive directly or be
transferred without consultation or without transfer supervision
(in the case of an automated attendant). The forwarding call to
the outside number is made on the same line/trunk on which the
call arrived, conserving system facilities. The following
considerations and rules apply:
— Only outside Centrex calls are forwarded using this feature.
— The system must be equipped with analog loop-start Centrex
lines and
all
loop-start lines in the system must be Centrex
facilities. Loop-start lines do not have to provide reliable
disconnect for use by the Centrex Transfer via the Remote
Call Forwarding feature.
— To transfer calls outside the Centrex system, the organization
must subscribe to a Centrex trunk-to-trunk transfer feature.
Activating Centrex Transfer via Remote Call Forwarding is just
like activating regular Remote Call Forwarding and requires that
Remote Call Forwarding be enabled for the extension.
However, the user dials * instead of a dial-out code, and a
Pause character may be required after the *. The Centrex
service provider determines whether the Pause is needed.
Pause cannot be originated from a single-line telephone or a
remote access user. A multiline telephone user in the local
system must enter an authorization code to activate the feature.
A remote access user may activate the feature without using an
authorization code. Barrier code requirements, however, do
apply.
■ Authorization Codes and
Remote Call Forwarding
In Release 6.0 and later Key or Hybrid/PBX mode systems,
forwarding features (including Centrex Transfer via Remote Call
Forwarding, but excluding Follow Me) can be activated or
deactivated at a multiline telephone by entering the
authorization code for the extension from which calls are to be
forwarded. The user enters the authorization code, then
activates or deactivates the forwarding feature in the normal
fashion. This is especially useful for a single-line telephone user
who must include a Pause character in a Centrex Transfer via
Remote Call Forwarding dialing sequence, because the
character cannot be dialed at a single-line telephone. It is also
useful when activating Call Forwarding or Remote Call
Forwarding at phantom stations or via remote access (for
example, from another switch in the network). No other features
can be used by entering an authorization code in this fashion.