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14-2
Troubleshooting
Before calling your dealer or our service center, check the following
items and take corrective measures.
■Items to be checked
Note
Symptom Items to be checked Corrective measure
No power
Power cable connection Plug the power cable into the outlet correctly.
Power supply to the outlet Supply the power to the outlet.
Failure to start or
operate correctly
ERROR llights and LC
message display
Take appropriate measures according to the
error message. ⇒Page 14-3
Failure to plot
Interface cable connection Connect the interface cable correctly.
ERROR lights and LC
message display (See
"Note" below)
Take appropriate measures according to the
error message. ⇒Page 14-3
Failure to plot
transmitted data
immediately
DATA lghts
(on or flashing?)
Review the time-out setting.
Frequent paper
jam
Paper type
Check whether the paper type setting matches
the type of the loaded paper. ⇒Page 7-2
Use our recommended paper. ⇒Page 1-7
Paper roll Load the paper correctly. ⇒Page 2-16
Check whether there is
any foreign material in
the paper path
Remove any foreign material.
( "Paper Jam" ⇒Page 14-3)
◆ In case of a communication warning or data error, the
ERROR lamp does not light. Also, an error message,
even if displayed, will disappear when the next operation
is performed.
If a problem occurs between the computer and the device
immediately after the line connection, check the LCD for
presence of a communication warning (⇒ page 14-20) at
the time of transmission of data to the device.
For a data error, an error message can be printed on the
drawing (⇒ page 14-22).