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Chapter 7 331
Integrating Applications into ITO
Integrating Applications into ITO
3. Distribute the templates (and the agent as well, if it is not already
installed).
How SMS messages relate to ITO messages
When ITO reports SMS messages in the Message Browser, it assigns a
Message Group and Message Object that is appropriate to the message.
The tables below show how the SMS messages will be mapped in ITO.
Table 7-2 SMS Message assignment to ITO Message Groups
Table 7-3 SMS Event Assignment to ITO Message Objects
SMS Message ITO Message Group
All messages containing one of the words:
inventory, job, package, instruction, or
compress.
Jobs
All SMS network errors that are not related
to jobs.
Network
All SMS security errors that are not related
to jobs.
Security
All SMS database errors that are not related
to jobs.
DB
All remaining errors. OS
SMS Events ITO Message Objects
All events that are related to setup,
installation, configuration.
Configuration
All events that can be related to inventory
collection.
Inventory
All events that can be related to package
distribution.
Distribution
All events that can be related to application
errors.
Application
All remaining events. Miscellaneous