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Installing the BlackBerry Collaboration
Service
The BlackBerry Collaboration Service provides an encrypted connection between your organization's instant messaging
server and the collaboration client on
BlackBerry devices so that BlackBerry device users can start and manage instant
messaging conversations on their devices.
If you want to maximize the number of sockets available so that the BlackBerry Collaboration Service can respond to an
increased amount of requests from the collaboration client, you can install the BlackBerry Collaboration Service by itself on
a computer that is separate from the computer that hosts the
BlackBerry Enterprise Server. (Microsoft Office
Communications Server 2007 R2 and Microsoft Lync Server 2010 do not use persistent socket connections.)
If you install the BlackBerry Collaboration Service on a separate computer, the installation process installs the BlackBerry
Collaboration Service and BlackBerry Controller. The BlackBerry Controller monitors the BlackBerry Collaboration Service
and restarts it if it stops responding.
You can connect multiple BlackBerry Enterprise Server instances to a BlackBerry Collaboration Service instance.
A different type of BlackBerry Collaboration Service exists for each instant messaging environment. For example, a
BlackBerry Collaboration Service exists for Microsoft Office Communications Server 2007, and a different BlackBerry
Collaboration Service exists for IBM Sametime. You can install only one type of BlackBerry Collaboration Service for each
BlackBerry Enterprise Server in your organization's environment. Users can use only one type of collaboration client on
their devices.
Installing the BlackBerry MDS Connection
Service
The BlackBerry MDS Connection Service provides users with access to online content and applications on your
organization's intranet or the Internet. By default, the
BlackBerry Enterprise Server includes the BlackBerry MDS
Connection Service.
The BlackBerry MDS Connection Service might use increased system resources when it processes content requests. If you
want to minimize the impact this has on message delivery, you can install the BlackBerry MDS Connection Service by itself
on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server.
You can connect multiple BlackBerry Enterprise Server instances to a BlackBerry MDS Connection Service instance.
When you install the BlackBerry MDS Connection Service on a separate computer, you must assign at least one BlackBerry
Enterprise Server instance to it during the installation process. The BlackBerry MDS Connection Service uses the
BlackBerry Enterprise Server information to connect to the BlackBerry Attachment Service.
Installation and Configuration Guide Planning a BlackBerry Enterprise Server installation
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