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Create a Windows account that has a Microsoft Exchange 2007 mailbox .....................................................................34
Configure Microsoft Exchange 2007 permissions for the Windows account ..................................................................35
Permit users to send email messages in a Microsoft Exchange environment.................................................................35
Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for
Microsoft Exchange 2007............................................................................................................................................36
Configuring a Microsoft Exchange 2003 messaging environment........................................................................................ 37
Create a Windows account that has a Microsoft Exchange 2003 mailbox .....................................................................37
Configure Microsoft Exchange 2003 permissions for the Windows account...................................................................37
Permit users to send email messages in a Microsoft Exchange environment.................................................................38
Configure permissions for the Windows account................................................................................................................. 39
Prevent the Microsoft Exchange known issues for wireless calendar synchronization...........................................................40
Verify if the Windows account can access a user account in Microsoft Exchange.................................................................40
Configuring connections for the BlackBerry Enterprise Server database..............................................................................41
Specifying permissions when you connect to the BlackBerry Configuration Database using Windows
authentication or Microsoft SQL Server authentication.................................................................................................41
Create a BlackBerry Configuration Database................................................................................................................43
Install the SNMP service for monitoring by a monitoring application....................................................................................44
Creating a BlackBerry Administration Service pool that includes the BlackBerry Web Desktop Manager using DNS
round robin .......................................................................................................................................................................45
Create the DNS record for a BlackBerry Administration Service instance.............................................................................46
Preparing the computer that hosts the BlackBerry Collaboration Service for use with Microsoft Office Communications
Server 2007 R2..................................................................................................................................................................47
Preparing the computer that hosts the BlackBerry Collaboration Service for use with Microsoft Lync Server 2010................48
Persistent socket connections for the BlackBerry Collaboration Service ............................................................................. 49
Applications that are installed with the BlackBerry Enterprise Server components...............................................................49
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Installing the BlackBerry Enterprise Server software........................................................................51
Prerequisites: Installing the BlackBerry Enterprise Server software..................................................................................... 51
Install the BlackBerry Enterprise Server software................................................................................................................52
Specifying a name for the BlackBerry Administration Service pool during the installation process.................................54
Install a BlackBerry Enterprise Server component on a computer that is separate from the computer that hosts the
BlackBerry Enterprise Server..............................................................................................................................................55
Install a standalone BlackBerry Router...............................................................................................................................57
Test the connection from the BlackBerry Router to the BlackBerry Infrastructure.........................................................57
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Installing a standby BlackBerry Enterprise Server............................................................................58
Install a standby BlackBerry Enterprise Server....................................................................................................................59
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Postinstallation tasks......................................................................................................................61
Test the BlackBerry Enterprise Server installation...............................................................................................................61
Install the BlackBerry database notification system ............................................................................................................61
Best practice: Running the BlackBerry Enterprise Server....................................................................................................62
Configuring support for Unicode languages........................................................................................................................ 63
Configure support for Unicode languages.................................................................................................................... 63