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Contents
1 Overview: BlackBerry Enterprise Server.............................................................................................7
2 Planning a BlackBerry Enterprise Server installation..........................................................................8
Installing all BlackBerry Enterprise Server components on one computer..............................................................................8
Installing the BlackBerry Administration Service...................................................................................................................9
Installing the BlackBerry Attachment Service....................................................................................................................... 9
Installing the BlackBerry Collaboration Service .................................................................................................................. 10
Installing the BlackBerry MDS Connection Service..............................................................................................................10
Installing the BlackBerry Router.........................................................................................................................................11
3 Hardware requirements: BlackBerry Enterprise Server....................................................................12
4 System requirements......................................................................................................................14
System requirements: BlackBerry Enterprise Server...........................................................................................................14
System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager.......................................15
System requirements: BlackBerry Enterprise Server databases...........................................................................................16
System requirements: BlackBerry Attachment Service .......................................................................................................18
System requirements: BlackBerry Collaboration Service.....................................................................................................19
System requirements: BlackBerry MDS Connection Service................................................................................................22
System requirements: BlackBerry Router .......................................................................................................................... 23
System requirements for your organization's environment.................................................................................................. 23
System requirements: Computers for BlackBerry Web Desktop Manager and BlackBerry Administration Service users....... 24
System requirements: Messaging server.............................................................................................................................26
System requirements: Firewall........................................................................................................................................... 26
System requirements: Instant messaging server................................................................................................................. 27
Supported features and environments................................................................................................................................27
Unsupported environments................................................................................................................................................28
5
Preinstallation tasks........................................................................................................................30
Configuring a Microsoft Exchange 2010 messaging environment........................................................................................ 30
Create a Windows account that has a Microsoft Exchange 2010 mailbox .....................................................................30
Configure Microsoft Exchange 2010 permissions for the Windows account ..................................................................31
Increase the maximum number of connections to the Address Book service in Microsoft Exchange 2010.....................31
Turn off client throttling in Microsoft Exchange 2010....................................................................................................32
Configure a management role and scope for Microsoft Exchange Web Services............................................................32
Configure the BlackBerry Enterprise Server to run without public folders......................................................................33
Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for
Microsoft Exchange 2010............................................................................................................................................34
Configuring a Microsoft Exchange 2007 messaging environment........................................................................................ 34