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• If you reinstalled the BlackBerry Administration Service, in , delete the cache content.
Remove BlackBerry Enterprise Server
component information from the
BlackBerry Configuration Database
If you remove the software for a BlackBerry Enterprise Server component from a computer, the software removal process
does not delete the component information from the BlackBerry Configuration Database. You must delete the information
manually using the BlackBerry Administration Service so that the BlackBerry Administration Service does not display the
information for the component that you removed.
Before you begin: Remove the software for the BlackBerry Enterprise Server component from the computer.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain.
2. Click Component view.
3. Beside the component that you removed, which appears as Uninstalled, click the Delete icon.
4. Click Yes - Delete the instance and wait until you return to the main page.
Installation and Configuration Guide Adding or removing BlackBerry Enterprise Server components
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