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Add or remove a BlackBerry Enterprise
Server component
When you add or remove a BlackBerry Enterprise Server component, the components on the computer that you perform
this task on are unavailable for use until the installation or removal process is complete and you restart the BlackBerry
Enterprise Server
services.
The process includes a restart of the BlackBerry Enterprise Server.
Before you begin:
• If you configured high availability and you want to add or remove a BlackBerry Enterprise Server component from a
computer that hosts a primary BlackBerry Enterprise Server instance, perform a manual failover to the standby
BlackBerry Enterprise Server so that users are not affected by the adding or removing of a BlackBerry Enterprise Server
component.
• If you configured database mirroring for the BlackBerry Configuration Database, you must verify that the BlackBerry
Enterprise Server is connected to the principal database before you run the setup application.
• If you want to remove a BlackBerry Router, BlackBerry Attachment Service, BlackBerry MDS Connection Service, or
BlackBerry Collaboration Service, use the BlackBerry Administration Service to remove the component from the list of
component instances that the BlackBerry Enterprise Server instances use.
1. Log in to a computer using the Windows account that you used to install the BlackBerry Enterprise Server
components.
2. Stop the BlackBerry Enterprise Server services.
3. In the BlackBerry Enterprise Server installation files, double-click setup.exe. If your operating system is Windows
Server 2008, run setup.exe as an administrator.
4. In the Setup type dialog box, select Use an existing BlackBerry Configuration Database.
5. In the Database information dialog box, perform the following actions:
• Verify the names of the database server and BlackBerry Configuration Database that the BlackBerry Enterprise
Server instances use.
• If you configured the database server to use static ports, select the Static option. If the static port number is not
1433, in the
Port field, type the port number.
6. If you want to configure database mirroring, in the Database mirroring options dialog box, you can select Add
support for database mirroring and type the name of the database server that hosts the mirror database in the Name
of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on
the mirror
Microsoft SQL Server; it adds a registry key to the computer that includes the name of the mirror Microsoft
SQL Server.
Installation and Configuration Guide Adding or removing BlackBerry Enterprise Server components
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