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Unsupported environments
Item Description
DMZ The BlackBerry Enterprise Server and BlackBerry Enterprise Server
components, with the exception of the BlackBerry Router, do not support
installation in a DMZ.
messaging server The BlackBerry Enterprise Server for Microsoft Exchange (and all BlackBerry
Enterprise Server components) does not support installation on the computer
that hosts the messaging server.
email application The BlackBerry Enterprise Server and BlackBerry Enterprise Server components
do not support installation on computers that host email applications such as
Microsoft Outlook. Email applications use data files that can cause conflicts with
the BlackBerry Enterprise Server components. As a result, the BlackBerry
Enterprise Server components might not function as expected.
instant messaging server Any of the following environments:
• If you configure the BlackBerry Enterprise Server for high availability, the
primary BlackBerry Enterprise Server instance and standby BlackBerry
Enterprise Server instance do not support more than one type of instant
messaging server in a BlackBerry Enterprise Server pair. For example, if you
install the BlackBerry Collaboration Service for use with Microsoft Office
Communications Server 2007 on the primary instance, you must also install
the BlackBerry Collaboration Service for use with Microsoft Office
Communications Server 2007 on the standby instance.
• A BlackBerry Enterprise Server or BlackBerry Enterprise Server pair that
connects to multiple instances of the BlackBerry Collaboration Service does
not support more than one type of instant messaging server. You must use
the same type of instant messaging server for each local or remote
BlackBerry Collaboration Service that you connect to a BlackBerry
Enterprise Server or BlackBerry Enterprise Server pair.
BlackBerry Collaboration Service If you install the BlackBerry Collaboration Service for use with Microsoft Lync
Server 2010, the BlackBerry Collaboration Service does not support using
ocscore.msi or ucmaredist.msi from the Microsoft Lync Server 2010 installation
files on the computer that you install the BlackBerry Collaboration Service on.
You must use ocscore.msi and ucmaredist.msi from Microsoft Office
Installation and Configuration Guide System requirements
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