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TASCAM DR-100MKII
11 – Troubleshooting
If you are having trouble with the operation of this unit,
please try the following before seeking repair. If these
measures do not solve the problem, please contact the
dealer where the product was purchased from or the
TASCAM Distributor in your area.
Power will not turn ON.
8
Confirm that the batteries are not dead.
•
Confirm that the batteries are installed with the correct
•
+/– orientation.
Confirm that the power plug of the AC adaptor (TASCAM
•
PS-P520: sold separately) is securely inserted.
Is a TASCAM BP-L2 lithium-ion battery installed?
•
The lithium-ion battery cannot be charged
8
fully.
Is the unit becoming warm?
If the unit is used for a long time in a high-temperature
environment, its internal temperature will increase,
causing the protection circuits of the lithium-ion battery to
function and stop recharging.
Recharge the battery at a suitable temperature (room
temperature of 30º C or less).
I cannot operate the recorder with the remote
8
control
Make sure the battery is in the remote control and that it
has power remaining.
The unit does not function.
8
Confirm that the
•
HOLD switch is not set in the direction
of the arrow.
Is the unit connected to a PC with the USB cable? (Is
•
USB
connected
shown on the display?)
The SD card is not recognized.
8
Conrm that the SD card is inserted completely.
Playback does not work.
8
Please check the operation mode again.
•
If you are trying to play a WAV file, confirm that the
•
sampling frequency is supported by this unit.
If you are trying to play an MP3 file, confirm that its bit
•
rate and sampling frequency are supported by this unit.
(See “Selecting file format, sampling frequency, and
maximum file size” on page 27.)
No sound is output.
8
Are headphones connected?
•
Is the
•
SPEAKER switch OFF?
Check the connections with the monitoring system.
•
Is the volume of the monitoring system minimized?
•
Is the OUTPUT LEVEL setting of the unit minimized?
•
On the
•
INPUT SETTING
screen, is the
MONITOR
item set
to
ON
, enabling monitoring of the input signal?
Recording does not work.
8
Please check the operation mode again.
•
If you are using an external device, check the
•
connection again.
Check the input settings again.
•
Confirm that the analog input level is not too low.
•
Confirm that the SD card is not full.
•
Does the card already contain the maximum number of
•
files (999 folders and files total)?
The analog input level is low.
8
Confirm that the analog input level setting is not too
•
low.
Confirm that the output level of a connected external
•
device is not too low.
The sound I am trying to record sounds
8
distorted.
Is the analog input level (INPUT LEVEL) setting low and the
input gain setting high?
The playback sounds unnatural.
8
Check to see if the playback pitch has been changed.
•
Confirm that the playback speed is not being adjusted.
•
I cannot erase a le.
8
Is the SD card write-protect switch engaged?
•
Are you trying to erase a copy of a file that has been set
•
to read-only on a computer?
This unit’s les do not appear on the computer.
8
Confirm that the unit is connected to the computer
•
using its USB port.
Confirm that USB hubs are not used.
•
Confirm that the unit is not recording or in recording
•
standby mode.