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Cisco Support Tools 1.0 User Guide How to Use the Create Log Group Screen 109
How to Use the Create Log Group Screen
Use the Create Log Group Screen to create a log group. A log group is a specification
that defines the products, systems, and processes you want to pull logs for.
To open the Create Log Group screen, from the Dashboard menu, select Cisco Web
Tools > Log Collector > Create Log Group.
To Create a Log Group
To create a log group:
1. Select the Cisco product(s) whose logs will be collected by this group. You can
collect logs for:
ICM (AWs, PGs, Call Routers, and Loggers)
Call Manager
Collaboration Server
E-Mail Manager
Media Blender
2. Click Next. All nodes defined on the Support Tools system list that belong to the
selected products are listed.
Note: This list may also include any nodes whose product type is unknown
(blank). The most common reason for an unknown product type is that the node
has never been contact by the Support Tools Server. For example, it was added
to the system list (via System Management screen) but the connection was not
tested or the node has never been selected as a current system.
3. Select the system(s) whose logs you want to collect.
4. Click Next.
5. Enter a name (up to 32 characters long), and optionally a description, for the log
group. It's a good idea to choose an intuitive name that will help other users
understand what type of logs this group collects.
6. If the product you selected is:
ICM, you must indicate which ICM system processes you want to collect logs for.
For each ICM system, the screen lists: