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Safety first—for you and your system................................................................................................ 96
Troubleshooting system memory......................................................................................................96
Troubleshooting hard drives...............................................................................................................97
Troubleshooting USB devices.............................................................................................................97
Troubleshooting Solid State Drives....................................................................................................98
Troubleshooting an internal SD card................................................................................................. 99
Troubleshooting processors.............................................................................................................. 99
Troubleshooting the system board..................................................................................................100
Troubleshooting the NVRAM backup battery..................................................................................100
System messages.............................................................................................................................. 101
Warning messages.......................................................................................................................101
Diagnostic messages...................................................................................................................101
Alert messages.............................................................................................................................101
6 Using System Diagnostics...............................................................................102
Dell Embedded System Diagnostics.................................................................................................102
When to use the Embedded System Diagnostics......................................................................102
Running the Embedded System Diagnostics.............................................................................102
Running Embedded System Diagnostics from an external media............................................103
System diagnostics controls....................................................................................................... 103
7 Jumpers and connectors................................................................................ 104
System board jumper settings..........................................................................................................104
System board connectors.................................................................................................................105
Disabling a forgotten password....................................................................................................... 106
8 Technical specifications..................................................................................107
9 Getting help....................................................................................................... 112
Contacting Dell..................................................................................................................................112
Documentation feedback................................................................................................................. 112
Locating your system Service Tag.................................................................................................... 112
Quick Resource Locator....................................................................................................................112