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Trouble Shooting
1. No display on LCD or the unit does not operate when
the power is on.
Check the connection of power cable and the environment of
power outlet is normal.
Make sure the power voltage matches the voltage of your
power outlet.
If the duplicator was stored in a location where the temperature
dropped below 32°F (0°C) within the past 24 hours, leave the
duplicator in a warm room with temperatures at least 65°F
(19°C) for 4 hours prior to powering it on.
2. READER cannot read disc.
Check the format of the master CD/DVD or the master
CD/DVD itself for damage.
Your master disc may be copy protected. Normally, most of the
DVD and some of the CD you have purchase from stores have
been copy protected.
Use the Writers to read your master disc by selecting one of
writers as the Master Reading Source (Please refer to “Tutorial
IV – Select the Master Reading Source”); if it works, make a
copy of your master disc and treat the copy as the new master.
Then set the Master Reading Source back to the READER and
try again.
3. Buttons do not function.
Maybe it is still busy on a task. Give it sometime and press it
again. If it still doesn’t work, turn off the machine, and then
restart the machine after a minute.
4. Copy completed but the copies are not readable /
executable?
Use “compare” feature to check the copied disc.
Based on our experience, the quality of your media plays a big
role on this part. Try to use high quality media to prevent such
problems.
Please use another DVD/CD player/ROM to test the copied
media. Sometimes, your DVD/CD Player/ROM may not be
compatible with recordable DVD/CD disc.