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5. The failure rate is high.
Lower the “write speed” and try again. Please refer to “Tutorial
III – Select the Duplication Speed.”
Quality of blank disc may be poor.
Quality of your master disc may be poor.
6. Do I need to upgrade my duplicator’s firmware?
Unless your system is getting unstable, we strongly suggest
not upgrading your duplicator’s firmware. Please contact our
Tech Support if your system is getting unstable.
7. Cannot boot-up or fails to upgrade firmware.
Contact our Tech Support.
8. Can I load data directly from my computer to my
duplicator’s Hard Drive?
No, your duplicator’s Hard Drive has a unique file system that
computers will not recognize. Thus, you can’t perform any
read/write operations to the Hard Drive from your computer.
9. Why some writers won’t copy?
If those writers are connected with USB 2.0/Firewire IEEE
1394 connections, please make sure the USB 2.0/Firewire
connections is off and restart your duplicator.
Reset back to default. ( Troubleshoot #11 )
Contact our tech support.
10. How do I reset my duplicator back to default?
I) Use UP or DOWN arrow button to navigate to the following
screen.
DUPLICATOR 1.00
13. Utility