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3 Setting Up Your System
Voice Messaging Systems 45
Quick Reference Guide
Programming for Voice Messaging Systems
PARTNER Messaging requires programming for both the communications
system and PARTNER Messaging. Some features must first be programmed on
the communications system. Then PARTNER Messaging programming is
performed, followed by additional communications system programming. See the
PARTNER Messaging Installation, Programming, and Troubleshooting Online
Guide or the PARTNER Messaging System Manager’s Quick Reference for the
programming required to use PARTNER Messaging with your PARTNER ACS.
To program any of the other three voice messaging systems, perform the
following tasks. See the PARTNER Advanced Communications System Release
7.0 Installation, Programming, and Use guide for the procedures to program
these tasks.
• Assign the PARTNER MAIL VS extensions to Hunt Group 7 using Hunt
Group Extensions (#505).
• Set the Transfer Return Extension (#306) for each of the messaging system
extensions to extension 10 (or other extension of your choosing). This
ensures that unanswered calls transferred by the messaging system to
extensions that do not have VMS Coverage return to the extension you
designate as the Transfer Return Extension.
• Program a VMS Cover button (Feature 15) on phones to allow subscribers
to turn VMS Coverage on and off.
• Program Line Coverage Extension (#208) to determine which subscriber’s
mailbox should receive unanswered calls that come in on the specified line.
• Program a Voice Mailbox Transfer button (Feature 14) at extension 10 so
that the operator can transfer calls directly to an extension’s mailbox without
first ringing its telephone. (This is useful when the operator knows that the
subscriber is not available to answer the call.)
• Program an Auto Dial button for the VMS Hunt Group (left intercom
777) on phones for one-touch dialing to the messaging system.
• Use Group Call Distribution (#206 option 1) to assign outside lines that
require Automated Attendant Service to Hunt Group 7 (the VMS hunt
group).