Filter
Top Products
5 Programming Telephone Features
58 Automatic Line Selection
Quick Reference Guide
Automatic Line Selection
This feature determines the line or pool a user is connected to after lifting the
handset or turning on the speaker to make a call. The system looks for lines or
pools in the order specified by Automatic Line Selection and selects the first
available line or pool.
At key extensions, with Automatic Line Selection at its factory setting, the system
first searches to find an idle outside line in numerical order (starting with the
lowest line number). If all outside lines are busy, the system searches for an idle
intercom line. This order can be changed, however, to accommodate your
business needs. For example, a telemarketing firm with a WATS line (line 5) to
reduce telephone expenses would set Automatic Line Selection for all
telemarketers’ extensions to “05, 01, 02, 03, 04, Intercom.” This way the WATS
line is selected first.
At pooled extensions, with Automatic Line Selection at its factory setting, the
system first searches to find an available line in the main pool (pool 880 button 1,
then button 2). If all outside lines in the pool are busy, the system selects an idle
intercom line. However, you can change the order to accommodate a different
automatic line selection. For example, your boss prefers her individual line
(line 15) to be selected when she lifts the handset; then she wants auxiliary pool
881 to be selected, which is used for making international calls. To do this, set
Automatic Line Selection to “15, 881, Intercom.”
If a single-line telephone user intends to place intercom calls and access system
features, Automatic Line Selection for his or her extension should be set to
intercom first for proper operation.
To program Automatic Line Selection for an extension:
1 Press f00ssc at extension
10 or 11.
2 Enter the number of the extension to be programmed for Automatic Line
Selection.
3 Press **.