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e-STUDIO3511/4511 TROUBLESHOOTING 5 - 136 November 2003 © TOSHIBA TEC
Cause/Section
Image adjustment/
setting
Paper feeding /
Transport area
Transfer unit
Fuser unit
Step
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
Check items
Is the margin adjustment of image
correct?
Is the margin adjustment of image
correct when the paper size is not
selected in bypass feeding?
Is the margin adjustment of image at
duplexing correct?
Is the image location in primary/second-
ary scanning direction correct?
Is the reproduction ratio of image in
primary/secondary scanning direction
correct?
Is the tab setting correct?
Does the size of paper in the drawer or
LCF correspond to the setting?
Is the width between the slides in the
drawer correct (too wide)?
Is the width between the slides of the
bypass tray correct (too wide)?
Is the sideways deviation adjustment for
drawers or slides of the bypass tray
correct?
Is the paper aligning amount sufficient?
Are the feed roller and transport roller
dirty or worn out?
Does the paper mode correspond to the
paper type?
Using the recommended paper?
Is there any stain caused by a poor
cleaning, etc. on the transfer belt?
Is the transfer belt cleaning blade in
proper contact with the transfer belt?
Is the transfer belt cleaning blade
contacted or released properly?
Is the 2nd transfer roller rotating prop-
erly?
Is there any foreign matter or stain on
the 2nd transfer roller?
Has the 2nd transfer roller reached to its
PM life?
Are the fuser belt and pressure roller
dirty?
Is the rib of transport guide dirty?
Measures
Adjust the margin.
Adjust the margin.
Adjust the margin.
(05-434)
Adjust the location.
Adjust the reproduction ratio.
Correct the setting.
Use the appropriate paper size or
correct the size setting.
Correct the position of the slides.
Correct the width.
Adjust the deviation.
Adjust the aligning amount.
Clean or replace the rollers.
Use the appropriate paper type or paper
mode.
Use the recommended paper.
Clean the transfer belt.
Check if the blade pressure spring is
installed.
Check if the spring of the transfer belt
cleaner clutch is removed or if any
connector is disconnected. Otherwise
replace the clutch.
Clean the area around the roller.
Otherwise replace the roller.
Clean or replace the roller.
Replace the 2nd transfer roller.
Clean the fuser belt and pressure roller.
Clean the rib.