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Overview
555-233-001 — Issue 2 — November 2000
4 INTUITY AUDIX Messaging
TCP/IP enhances AUDIX Messaging in many ways:
• Customers who exceed the capacity of one AUDIX application at a single
location can network multiple machines. This enables users to exchange
messages as if they were on the same machine.
• Customers with business offices in more than one location, whether in the same
building or in different cities, can exchange messages with every location.
The following functions can be used for messages exchanged between remote users:
• The ability to play a recorded name, when addressing or receiving a message, if a
name is recorded for the remote user
• The ability to forward messages to one user or a group of users, respond to
messages, and create group mailing lists
The following are additional sources of information:
• AUDIX System Administration documentation on the DEFINITY ONE
documentation CD
• Online help topics available from the TCP/IP browser screens
Avaya Message Manager
Avaya Message Manager is a combination of communications modules that function
as one software feature. Users can create, send, and receive compound messages
containing multiple media types: voice, fax, text, or file attachments to other users
inside or outside the corporate environment.
Message Manager is a Windows-based graphical user interface (GUI) that allows
AUDIX application message headers to be viewed on a PC screen through a local
area network (LAN) connection. The AUDIX application is called the “AUDIX
server” when it connects to a LAN.
What distinguishes Message Manager from ordinary voice messaging products is the
way users interact with the feature. Users access information visually, instead of
listening to voice prompts and using a touch-tone keypad. Viewing message headers
on-screen is faster for users because they can quickly view who called, when, and
why, without having to listen to prompts, press keys, or remember instructions. The
on-screen information helps users access and prioritize important data, more easily
develop mailing lists, and track multiple personal greetings.
Message Manager is available in the following languages:
• English
• French
• Spanish
• Brazilian Portuguese
• German
• Dutch
Additional languages are being considered for future releases.